Terms and Conditions:

Please take the time to read and understand the conditions of booking set out below prior to booking the Mindfulness in the Outback Retreat.

We aim to provide a caring and safe environment throughout the Retreat to each participant however no responsibility will be taken for any injuries incurred during the Retreat as a result of your participation. It is important you inform us of your relevant medical history by completing a Medical History form before you retreat with us. If you are unsure of your ability to participate due to illness or disability please consult with us before the Retreat commences.

1. Our contract

All bookings are made with Well for Life (us/we). By booking a Retreat with us you are deemed to have agreed to these Booking Terms and Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

2. Validity

Dates, itineraries and prices are valid for the Retreat in March 2013

3. Deposit requirement:

You are required to pay a non-refundable deposit of AUD$250 for your booking to be confirmed. If your booking is made after the 31st of January 2013 then the full amount is payable at the time of booking.

4. Acceptance of booking and final payments

Acceptance of your Retreat booking will be confirmed by us in writing. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the retreat price is due by the 31st of January 2013. If this balance is not paid on or before the due date we reserve the right to treat your booking as cancelled.

5. Your details

In order for us to confirm your Retreat arrangements you must provide all requested details with the balance of the Retreat price. Necessary details include full name as per passport, date of birth, nationality, passport number and passport issue and expiry date (if you are an International visitor to Australia) and any pre-existing medical conditions you have which may affect your ability to complete the Retreat and travel arrangements. If you are 70 years of age or over we also require you to complete and forward a Self-Assessment form, available on request. Your booking cannot be confirmed without provision of these details.

6. Cancellation by you, the traveller

If you cancel a Retreat after making a booking you will lose some or all of the money you have paid for the Retreat. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
a. on or prior to the 31st of January 2013, we will retain the deposit:
b. less than 30 days prior to departure, we will retain 100% paid by you in connection with the booking.
If you intend to travel by plane you are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation penalties in certain circumstances. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.

7. Cancellation by us

We may cancel a Retreat at any time prior to departure, subject to clause 15. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel a retreat you may choose between us applying the amounts paid toward an alternative trip or receiving a full refund. We are not responsible for any incidental expenses that you may have incurred as a result of your booking such as accommodation arrangements or non-refundable flights.

8. Inclusions

The land price of your retreat includes:
-all accommodation as listed in the "What's Included" notes;
-all transport listed in the "What's Included" notes;
-sightseeing and meals as listed in the "What's Included" notes;
-the services of a group leader as described in the "What's Included" notes;
-be sure to read the "What to bring" notes in the Retreat Details to understand which essentials are not included in the land price of your retreat and recommended for you to supply for yourself.

9. Exclusions

The land price of your retreat does not include:
-international or internal flights unless specified;
-airport transfers, taxes and excess baggage charges unless specified;
-meals other than those specified in the 'What's Included' notes;
-visa and passport fees if required;
-travel insurance;
-optional activities and sightseeing and all personal expenses.

10. Early bird discount

Early Bird discounts are available until the listed Early Bird date (1st of January 2013) or until minimum retreat numbers are reached, whichever comes first; not available in conjunction with any further discounts. Minimal retreat number is 10.

11. Age

-Minimum:
General Policy: For the majority of our retreats the minimum age for participants is 16. All participants under the age of 18 must be accompanied by an adult who is responsible for the child's day-to-day care. Please note we cannot guarantee triple or joining rooms for families; accompanying adults may be required to share with others in the group on a twin share basis.
-Maximum:
General Policy: For the majority of our trips we have no upper age limit though we remind you that our Retreats can be physically demanding and a Self-Assessment form is required for all participants 70 years and over.

12. Small groups

Our trips are guaranteed to depart once they have ten fully paid travelers (unless minimum group size specifically states otherwise). The maximum number of participants for this Retreat is 16. In addition we have the retreat leader, the retreat manager and the cook. If you would like to know how many people are booked on your retreat please ask prior to making your booking.

13. Passport and visas

If you are retreating with us as an International guest while visiting Australia you must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for your stay in Australia. Your passport must be valid for at least 1 month beyond the duration of the retreat. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your stay in Australia. We are not responsible if you are refused entry to Australia because you lack the correct passport, visa or other travel documentation.

14. Travel insurance

Travel insurance is highly recommended for the Mindfulness in the Outback Retreat, participants and should be taken out at the time of booking. Your travel insurance should provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of AUD$200,000 for each of the heads of cover. We also strongly recommend your travel insurance covers cancellation, curtailment, personal liability and loss of luggage and personal effects.

15. Flexibility

You appreciate and acknowledge that in some instances the nature of this type of Retreat includes adventure travel that requires considerable flexibility and you should allow for alternatives. The itinerary provided for each Retreat is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

16. Change of itinerary

While we endeavor to operate all Retreats as described we reserve the right to change the Retreat itinerary. Please refer to our website before departure for the most recent updates to your itinerary. Before departure: If we make a major change we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itinerary. When a major change is made you may choose between accepting the change, obtaining a refund of money paid on the land portion of the Retreat only or accepting an alternative retreat offered. After departure: We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. In such emergency circumstances the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itinerary such as accommodation arrangements or non-refundable flights.

17. Authority on tour

The decision of the Retreat Leader (Sabina Rabold) is final on all matters likely to affect the safety or well being of any person participating in the Retreat. If you fail to comply with a decision made by a Retreat Leader, or interfere with the well being of the group, the Retreat Leader may order you to leave the Retreat immediately, with no right of refund. You must at all times comply with the laws and regulations of Australia, and behave in a manner conducive to the overall safety and well being of the retreat group.

18. Acceptance of risk

You acknowledge that the nature of the Retreat is adventurous and participation involves a degree of personal risk. You will be visiting places where the geographical attributes present dangers and physical challenges greater than those present in our daily lives, and you will be participating in mindfulness activities that may challenge you physically and mentally. It is your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary; and you take responsibility for any injuries you may incur while on Retreat, under our direct instruction or independently. You acknowledge that your decision to participate in a Mindfulness Retreat is made in light of consideration of this information and you accept that you assume the personal risks attendant upon such participation.

19. Limitation of liability

We contract with a network of companies, government agencies and individuals to assist in the running of our retreats as agent for these third parties. We are not responsible for the acts and omissions of these third parties.
To the fullest extent permitted by law:
-any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a Retreat, or any breach of the Booking Conditions, is excluded;
-you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a Retreat;
-and any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded;
-to the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion):
    --the provision of a similar trip to an equivalent value; or
    --a refund of the total amount received by us from you in connection with your booking. Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

20. Optional activities

Optional activities not included in the Retreat price do not form part of the Retreat or this contract. You accept that any assistance given by your Retreat leader or local representative in arranging optional activities does not render us liable for them.

21. Errors & omissions

Although we have made a concerted attempt to verify the accuracy of statements made in our Retreat documentation including brochure, website and individual Retreat details we cannot be held responsible for any error, omission or unintentional misrepresentation that may occur.

22. Complaints

If you have a complaint about your Retreat please inform your Retreat leader or Retreat manager at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means then any further complaint should be put in writing to us within 30 days of the end of the tour.

23. Severability

In the event that any term or condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

24. Photos and marketing

We may take photos during the Retreat but will only use them for advertising and promotional purposes with the written permission of the person/s in the photos. If you are taking photos during the retreat permission/guidelines need to be sought prior to the retreat. .

25. Privacy policy

Any personal information that we collect about you is be kept in absolute confidence, we safeguard your privacy at any time.

26. Applicable law

The laws of the NSW Australia govern these Booking Conditions and any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of NSW, Australia.

27. Principal place of business address

Well for Life
Suite 2/ 35 Hume Street
Crows Nest, NSW, 2065
Australia

28. Contact us

You are welcome to contact Well for Life if you have any questions about the terms of business offered by us, or your dealings with us. We are committed to being of service to you and resolving any issues that may arise amicably.

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